Frequently Asked Questions

Jongleurs.com is an online platform dedicated to comedy shows and performances. We connect fans with their favorite comedians, and make it easy to discover new acts, book tickets, and keep up to date with the latest in the world of comedy.

You can purchase tickets directly through our website. Simply navigate to the event you’re interested in, select the number of tickets you need, and follow the prompts to complete your purchase. In some cases, tickets are sold by the venue. You will see the appropriate contact methods to purchase tickets available on the event page.

After purchasing tickets, you should receive a confirmation email with your tickets attached. If you don’t see this email in your inbox, please check your spam folder. If you still can’t find your tickets, please contact us at enquiries@jongleurs.com.

Refunds are issued only in the event that a show is cancelled. In such cases, we will automatically refund the face value of your ticket. Please note, ticket booking fees are non-refundable. For more details, please see our refund policy.

If a show is cancelled and we have been informed by the Event Organiser, we will automatically refund the face value of your ticket. You do not need to notify us or claim your refund.a

The best way to stay updated is to subscribe to our newsletter. You can also follow us on our social media channels where we post regularly about upcoming shows and events.

If you have any questions or need help with your booking, you can email us at enquiries@jongleurs.com. We’re always here to help!

Yes, we take your privacy very seriously. All your information is stored securely and is used in accordance with our privacy policy.

We strive to make our events accessible to everyone. However, specific arrangements may vary by venue. We recommend contacting the venue directly for detailed information on their accessibility provisions.