At Jongleurs Group Ltd, we understand that unforeseen circumstances might interrupt your plans. To ensure our customers have a clear understanding of our refund policy, we have outlined the terms and conditions under which refunds will be processed. Please note, our policy only pertains to the tickets purchased directly from Jongleurs Group Ltd.
In the unfortunate instance where an event is cancelled, the purchaser of tickets will be entitled to a refund. However, this refund is subjected to the following conditions:
If an event is cancelled, we will initiate a refund within 7 business days from the date of cancellation. The duration of processing the refund will depend on the method of payment used at the time of the purchase. Credit or debit card refunds might take up to 5-10 business days to reflect in your account due to varying processing times between banks.
For any further queries regarding our refund policy, please contact us at email@example.com. Our team will be happy to assist you.
We thank you for your understanding and cooperation in adhering to our refund policy. We strive to offer a smooth and transparent ticket purchasing experience to all our customers.
Last Updated: July 26, 2023
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